Home Care Services

Volunteers deliver nourishing, affordable hot meals, which include soup, a main course, and dessert, to people unable to cook or shop for themselves.  Frozen meals are also available. 

For older adults (55+) and adults with disabilities who have no access to transportation for medical appointments, grocery shopping, adult day programs, and other appointments.   Please note that you have to register for this service at least three days in advance.  The length of your trip will be used to calculate the cost.

House Cleaning Services for older adults (55+) and adults with disabilities, in partnership with SCE.  The cost is currently $22.50 per hour, with a two-hour minimum visit ($45 per visit), payable to the homemaker directly at the time of the service.   The frequency of two-hour cleaning visits can be either weekly, bi-weekly or monthly (every four weeks).  Assistance is provided with general house cleaning duties, such as cleaning of living areas, including washing and vacuuming of floors, cleaning of bathrooms, kitchen surfaces sanitised, linen changes, and dusting as required.   Deep cleaning is not included and must be negotiated with the worker directly, at an additional cost, if the worker is willing to take on these tasks. 

Short-term support for at-risk seniors and adults with disabilities. They can help you to complete forms, find the services you need, go with you to medical appointments, help you pick up medications or groceries, and provide you with medication reminders. 

Trained volunteers provide companionship and personal assistance to isolated seniors or adults with chronic illnesses or disabilities.  Volunteers are matched with clients following a client's needs and interest assessment by a health professional.

Address:  202-25 Wellington Street W. Guelph, Ontario, N1H 7T9   

Business Hours:  Monday - Friday - 8:30 am - 4:00 pm

Website:  https://alzheimer.ca/ww/en     

Contact details:

1. To register for a program: 519-742-1422
2. To connect with a social worker: 

• 519-650-1628 ext. 2090 (Cambridge Area)
• 519-742-8518 ext. 2090 (Kitchener Area)
• 226-314-0949 ext. 2090 (Guelph Area)

Do you have a health crisis?  Are you unsure where to turn?  CareConnectKW can guide you through the range of health services, expert care and resources available in your area.  They can help you streamline, adapt and augment government-supported and rostered care, ensuring seamless support. 

For more information, please visit their website at  https://www.careconnectkw.ca/

The Resource Centre is a community benefit agency for the municipalities in North and Centre Wellington. Their programs are designed to fill the gaps in community service and bring neighbours together.  They can be reached at (519) 843 7000 or send an email with your inquiry to info@communityresourcecentre.org, and an outreach worker will contact you. 

Please visit their website for more information at this link: https://communityresourcecentre.org/  

Guelph Independent Living offers a variety of programs and services to support adults with physical disabilities and the elderly.  The organization provides home-based support to frail seniors to help them maintain their independence in the community and to improve their quality of life.  

Address:  207-255 Woodlawn Road West, Guelph, ON N1H 8J1  

Phone: (519) 836-1812 

Hours of Operation:  Monday to Friday - 8:30 a.m. – 4:30 p.m.

Please visit their website for more information at this link: https://guelphindependentliving.org/services/

For more information about Senior Services, please contact: Catharine Maxwell, Program Manager, Tel. (519) 836-1812, ext. 236.  For referrals to the seniors program, please contact:  Waterloo Wellington HCCSS  (519) 823-2550.  More information about seniors' services offered can also be found at this link:  https://guelphindependentliving.org/senior-services/    

Ontario’s 14 Home and Community Care Support Services organisations coordinate in-home and community-based care for thousands of patients across the province every day.  If you require health care or personal support in your home, whether you need assistance getting back on track after a hospital stay, illness, or injury, or if you have complex or chronic health conditions, they can get you the care you need, when you need it.    

Services include:

• Care coordination
• Nursing
• Physiotherapy
• Occupational therapy
• Nutritional counselling
• Speech therapy
• Social work
• Personal support
• Medical supplies & equipment.  

For more information/referral, please call 310-2222 (no area code required); or Toll-free: 1-888-883-3313. TTY: 711 (caller to ask for 1-888-883-3313)
Email: waterloowellington@hccontario.ca  - please do not send any personal health information.   Website: https://www.healthcareathome.ca/ 

Waterloo Wellington Branch Office:  (Guelph / Wellington County) 1 Stone Road West, Guelph, ON, N1G 4Y2. 

Hospice Wellington supports clients through the experience of a life-limiting illness, caregiving, and bereavement. All Hospice Wellington services are provided at no cost to clients. 

• Palliative care supports are available to individuals in a palliative model of care with a prognosis of 18 months or less.
• Caregiver support is available to informal caregivers (often family members or close friends) supporting individuals in a palliative model of care.
• Bereavement supports are available to adults residing in Guelph or Wellington County who are grieving the death of a loved one.

For more information about the variety of services and programs offered, please visit their website at www.hospicewellington.org. 

Registration is required for all services and programs.

Email: info@hospicewellington.org. 

Phone: 519-836-3921 x 228. 

A few good online resources you can use:  

McMaster Optimal Ageing Portal - for healthy ageing information that you can trust.  The website is hosted by McMaster University, Hamilton, Ontario. 

At-Home Falls Prevention - The website is hosted by Parachute, Canada's national charity dedicated to injury prevention.

If you support someone in need and feel anxious and overwhelmed with your caregiving responsibilities, you’re not alone. The Ontario Caregiver Organization (OCO) exists to support Ontario’s 4 million caregivers; ordinary people who provide physical and emotional support to a family member, partner, friend, or neighbour. The OCO supports caregivers by being their one point of access to information, so caregivers have what they need to be successful in their role. Please visit their website for more information at this link:  Homepage - Ontario Caregiver.

A safe and convenient way to attend appointments, do your shopping and visit friends and family.  Transit services are offered across Wellington County between 6:00 am to 7:00 pm, Monday to Friday.  Multiple-rider discounts are available.  For more information, call 1-833-900-7433 or visit this website: https://www.wellington.ca/en/business/ed-ridewell.aspx 

Right at Home - In-Home Care & Assistance provides a range of in-home care options for seniors and adults with disabilities. Care plans are uniquely tailored to each individual. Whether it’s helping with dressing and hygiene, providing medication reminders, or simply providing transportation to medical appointments, Right at Home’s dedicated caregivers will help you or your loved one navigate life.  They can be contacted at (519) 265-7887.  Please visit their website for more information at this link:  https://www.rightathomecanada.com/guelph