Report a Problem

The Township of Mapleton is dedicated to keeping our community safe, clean and enjoyable for everyone. We encourage residents to report problems related to roadways, ditches, storm and sanitary sewers, water, traffic etc. To report a problem during our regular business hours (Monday to Friday - 8:30 a.m. to 4:30 p.m.), please use the information listed below or, call the Township of Mapleton at 519-638-3313

To report an emergency, please call 9-1-1. 

Municipal By-laws are enforced by the Township of Mapleton's By-law Enforcement Officer. If you would like to make an official inquiry or complaint, please complete an Inquiry/Complaint Form. For more information, please visit our By-Law page or contact our Office at 519-638-3313.

By-Law Complaint 

If you see any damaged municipal property that requires repair, please contact our Public Works Department at 519-638-3313 ext. 046.

To report a dead domestic or wild animal on Township roadways please call Township Office 519-638-3313.

If you are aware of a street light that requires repair, please contact our Public Works Department at 519-638-3313 ext. 046.

The Township of Mapleton handles all complaints in a confidential manner, according to the Municipal Freedom of Information and Protection of Privacy Act. Should you need to file a complaint, please contact the Township of Mapleton at 519-638-3313.

Alternatively, you can contact the Ontario Ombudsman, an independent body appointed to collect and investigate complaints regarding government and agency services.

To report any parking issues or concerns, please contact our By-law Enforcement Officer at 519-638-3313 ext. 032.

If you see any potholes or road issues that require repair, please contact our Public Works Department at 519-638-3313 ext. 046

To report a sewer system issue such as backups, catch basins/manhole cover issues, street flooding, storm pond and drainage issues, please contact our Public Works Department at 519-638-3313 ext. 046.

If you are aware of any trip hazards, cracks, or ponding water on sidewalks, driveway approaches, curbs and/or gutters, please contact our Public Works Department at 519-638-3313 ext. 046.

If you see any Township trails that are in need of maintenance, please contact our Public Works Department at 519-638-3313 ext. 046.

To report water system issues such as repairs, service box issues, water quality and water meters, please contact our Public Works Department at 519-638-3313 ext. 046.

The Township of Mapleton provides snow removal services during the winter months. For details on which roads and sidewalks the Township maintains and to report any issues, please contact our Public Works Department at 519-638-3313 ext. 046.

For more information on winter operations and parking, please visit our Roads and Sidewalks page.


 

Get in Touch

Wanda Patton - Public Works Administrative Assistant

519-638-3313 ext 046   |  wpatton@mapleton.ca